1.     While Mitcham Laser Cutting Services Pty Ltd ACN 132 410 809, trading as Razed Products (“Razed/We/Us/Our”) will endeavour (in the event of purchase of multiple items) to ship all items as a single delivery, on occasion we may be required to ship items separately.

2.     Once Your (“You / Your”) order has been dispatched, Razed will provide the nominated purchaser of the relevant item(s) with an email notifying You of dispatch and providing a tracking number (“the Dispatch Email”).

3.     Upon provision by Razed to You of the Dispatch Email, please note that, after the date and time of the Dispatch Email:

a.     You will not be able to make any amendments to the nominated delivery address; and

b.     You will be unable to cancel Your order(s) detailed in the Dispatch Email.

4.     By reason of the matters set out in Clause 3 above, You warrant to Razed that You have accurately provided Razed with the following information at the time of purchase:

a.    a contact name for the nominated delivery recipient; and

b.   a phone contact number for the nominated delivery recipient; and

c.    an appropriate physical delivery address to allow  for delivery of the purchase (not a PO Box address) (“the Nominated Address”); and

d.    confirmation (in the comments section) as to whether or not the relevant delivery agent for Razed has authority to leave Your purchase at the Nominated Address (using either the phrases ‘authority to leave’ or ‘no authority to leave’)

5.    In respect of all orders where You provide ‘authority to leave’ in accordance with clause 4.d above, You acknowledge and agree that Our delivery agent:

a.    will only leave Your order if there is a secure location; and

b.     will take Your order to their local depot for collection if no such secure location is available.

You otherwise agree and acknowledge that Razed bear no responsibility for any products that are lost or stolen from the Nominated Address.

6.    In the event that delivery cannot be effected to the Nominated Address and You subsequently nominate an alternative address to the Nominated Address for delivery, You agree that You will be liable for all additional delivery costs so incurred.

7.    Razed will endeavour to dispatch all orders within 1 to 2 business days from the date of purchase, but will not be held liable for any delays in this regard.

8.    Razed dispatches orders from Mitcham, Victoria and indicative delivery timeframes from the date of the Dispatch Email are as follows:

     Melbourne   2-5 business days
3-5 business days
3-5 business days
3-5 business days
4-7 business days
7-9 business days

As Razed uses third party delivery agents to effect delivery to You, the above timeframes are provided for informational purposes only and Razed provides no guarantees of the delivery timeframes noted above.

Unfortunately, Razed can only deliver within Australia.

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